Privacy Policy, Terms & Conditions.

Last updated: August 2025

1. Introduction

Welcome to Melly Studio (“we”, “us”, “our”).
By accessing or using our website, purchasing our products, or engaging our services, you agree to the following Privacy Policy, Terms & Conditions. Please read them carefully before using our website or purchasing from us.

2. Privacy Policy

2.1 Personal Information We Collect

We may collect personal information such as:

  • Name

  • Email address

  • Billing and shipping details

  • Payment information (processed securely through third-party providers)

  • Business details (where relevant)

2.2 How We Use Your Information

Your personal information is collected to:

  • Process and deliver orders

  • Provide services and customer support

  • Send relevant updates, resources, and promotional content (with your consent)

  • Improve our website and offerings

2.3 Sharing Your Information

We will never sell or rent your personal information. We may share your information only when:

  • Required by law or legal process

  • Necessary to complete your order (e.g., payment processors, shipping providers)

2.4 Data Storage and Security

Your data is stored securely and accessed only by authorised personnel. While we take reasonable measures to protect your information, no method of transmission over the internet is 100% secure.

2.5 Cookies

We use cookies to enhance your browsing experience and collect analytics data. You may disable cookies in your browser settings, though some website features may not work as intended.

3. Terms & Conditions

3.1 Services Provided

Melly Studio offers:

  • Social media strategy and content creation services

  • Social media audits

  • Analytics and performance reporting

  • Digital templates and resources

3.2 Digital Products

All digital products are delivered electronically. Due to the nature of digital products, all sales are final and non-refundable.

3.3 Service Payments & Cancellations

  • A non-refundable deposit may be required to secure service bookings.

  • Cancellations must be made in writing at least 7 days before work commences.

  • If work has begun, a partial refund (minus completed work) may be considered at our discretion.

3.4 Pricing & Currency

All prices are listed in Australian Dollars (AUD) and are inclusive/exclusive of GST as stated.

3.5 Intellectual Property

All content, templates, designs, and materials provided by Melly Studio remain our intellectual property unless otherwise agreed in writing. You may not resell, share, or distribute them without permission.

3.6 Limitation of Liability

To the fullest extent permitted by law, Melly Studio is not liable for any indirect, incidental, or consequential damages arising from the use of our services or products.

3.7 Changes to Policy

We may update these Terms & Conditions at any time. Changes will be posted on this page with an updated date.

4. Contact

If you have any questions, please contact:
Melly Studio
Email: mellystudiosocial@gmail.com
ABN: 27 301 857 683